FAQs

For all lodge guests, you can enjoy our fitness center during your stay that is open daily from 5am-11:30pm. We offer complimentary laundry rooms – floors 2, 4, 6 (Laundry detergent is not free). We also offer on property shuttle services to our attractions like Mountain Adventures, Camelbeach Outdoor Waterpark, and Snow Tubing.

Camelback Resort fee was created in an effort to provide guests with exceptional value and comfort away from home by grouping amenities into one cost. These amenities include (not limited to): High Speed Internet, Fitness Center, Inter-Resort Shuttle Services, In-room coffee/tea in select suites, In-room safe, Seasonal Crafts and Activities, Concierge Services, and more. We also offer complimentary laundry rooms – floors 2, 4, 6 (Laundry detergent is not free). Plus Aquatopia Indoor Waterpark is always included with every stay.

From time of booking until 72 hours before arrival, there is a $100 cancellation fee. Within 72 hours of arrival, there is a forfeit of first night’s deposit in full. No-Show Policy: Failing to check-in to your reservation beyond the time of 11:59pm on the date of arrival will result in a forfeit of 1-night room, taxes and fees.

We offer complimentary laundry rooms – floors 2, 4, 6. Detergent is available for purchase inside the laundry rooms for $1. Floors 2 and 4 have change machines, floor 6 does not.

Location: Our laundry rooms are located on floors 2, 4, and 6 at the end of the hallway split. You will see a door on the left or right with a laundry room symbol. The laundry service is included in the resort fee.

Our laundry rooms are located on floors 2, 4, and 6 at the end of the hallway split. You will see a door on the left or right with a laundry room symbol.

Yes we do, rollaway beds are available upon request. Please let the Front Desk staff know once you arrive.

The perks associated with the pass will expire on Labor Day of the current pass year. If the pass is renewed for the following year, new perks will start and remain valid until the subsequent Labor Day.

THE PERKS ASSOCIATED WITH THE PASS WILL EXPIRE 4/30/24 OF THE CURRENT PASS YEAR. IF THE PASS IS RENEWED FOR THE FOLLOWING YEAR, NEW PERKS WILL START AND REMAIN VALID UNTIL 4/30/25.

Yes we do. We offer a Cliff/Cami Birthday gift bag and in Suite Celebration that you can add on while building out your stay.

Add-Ons Include:

• Cliff Birthday Bag: male plush toy, pin, balloon, 40 arcade credits, and a birthday card.
• Cami Birthday Bag: female plus toy, pin, balloon, 40 arcade credits, and a birthday card.
• In Suite Celebration: choice of Cliff/Cami birthday bag, 3 pizzas, 3 big sodas, and a 6 inch cake (feeds 6-8 people).

Lift tickets for hotel guests do NOT come with rentals. You may purchase a lift ticket separately or you can buy a lift ticket with rentals together.

To get to the fitness center, you must take the end of the hallway elevators and go to G1. Once you reach that floor, make a right and you will see the fitness center on the left hand side before the exit of the hotel. If you are coming from your room, you must go towards Trails End and find the elevators or take the stairs to G1.

Camelback Lodge has:

• 453 rooms (from single room suites up to 4 ­bedroom suites)
• Aquatopia, a 125,000 sq ft indoor waterpark (with 7 pools, 13 slides, a FlowRider, adventure river, etc.)
• 30,000 sq ft indoor, dry adventure center (with a ropes course, mini­golf, laser tag, over 100 arcade games and more!)
• 22,000 sq ft of meeting and event space
• Multiple dining options

Call our reservations office at (855­) 515-­1283. Or, book online and reserve 24/7.

Check-­In: Begins at 4:00PM, or earlier if your room becomes available. If you arrive early, feel free to enjoy all of our activities and attractions. You can access Aquatopia as early as 12:30PM; lockers and changing rooms are available.

Check-­Out: Check-out is at 11:00AM. Once you check­-out, you can continue to enjoy our activities and attractions for the remainder of the day. Requests for late checkouts are accepted, but not guaranteed depending on hotel occupancy. Please call the front desk from your guest room to see if a late check­out is available for your room.

Yes, we offer special rates for groups of 10 or more rooms. Our group phone number is (570)­ 629-1665 ext. 3. Please view our Groups & Meetings section for more information.

Your adventure doesn’t have to end when you leave Aquatopia, but shoes, shirt and/or swim suit cover­ups are required when walking through the lobby, dining in any restaurant, or any public area outside of Aquatopia.

If you will be arriving by car, at the lodge a standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check in. Permit must be displayed until departure and is valid in all lots. For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri starting $40/vehicle | Sat – Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri starting at $30/vehicle Daily | Sat – Sun (plus holidays) starting at $40/vehicle Daily
• Click Here to access the full parking map

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.

This parking policy gives the ability to ensure that we may offer appropriate and safe parking for all of our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

Yes Bell and Valet Services will both be available.

• Bell service will be provided upon request – Guests may also use self-service luggage carts.
• Bell carts and self-service luggage carts will be retrieved by an associate after each use.
• Additional fee applies for Valet Services.

Housekeeping services will be automatically be provided every third day of your stay as a part of our initiative to be more friendly to our planet. If you would like more frequent services during your stay, please text us at (570) 365-5900, dialing “0” from your guest room phone, or stop by the Concierge Desk located in the hotel lobby and we will be happy to accommodate.

We have made it easy to report a lost item at Camelback. Simply visit https://forgotmyitem.com/ and enter in Hotel Code 10614, after this fill out the full form and hit submit. Our Public Safety team will receive your inquiry and will then reach out to you shortly about the item in question.

If visiting Camelbeach Outdoor Waterpark for the day you can also stop by the Locker Booth Rental Windows to see if your item has been dropped off. If your item has not please use the link above to report your missing item.

Yes, we offer WiFi internet service to support multiple devices.

If you choose to cancel your reservation for any reason you may be subject to a $100 processing fee and or forfeiture of deposit.  All cancelation policies and fees are noted on the individual rate booked.

Yes we offer 22,000 sq. ft of meeting space in 5 ballrooms, breakout rooms and an intimate boardroom/brides room.

View our Groups & Meetings info.

Yes, Camelback Lodge is an advance deposit hotel. To guarantee your reservation, we require the first night’s lodging, taxes, and resort fee to be billed to a major credit card at the time of booking. The same credit card must be presented along with a valid photo ID at the time of check-­in. The credit card will remain on file during your stay, so if any incidental charges are placed to the room from any of the resort amenities, it will be charged at check-­out. If you wish to pay by cash or another credit card, please be sure to settle with the front desk prior to 11 am on the day of check-­out.

You must be at least 21 years of age to reserve or check into a room. All guests under 18 years old must be accompanied by a parent or guardian. Identification is required at check-­in.

We have single room suites as well as suites with 1, 2 and 3 private bedrooms, including some loft units. We also have suites with full kitchens and fireplaces. View our lodging page for full descriptions and layouts. Remember, Aquatopia Indoor Waterpark is included with your stay.

Not all rooms have a balcony. Be sure to let your booking agent know you want one ahead of time.

Yes, quiet hours are from 11:00PM-7:00AM. For the comfort and enjoyment of all guests, we ask that you please keep noise levels to a minimum during these hours.

Ski/snowboard equipment is not permitted in our guest rooms. We have a Ski Check area across from Trails End Pub & Grille. Upon arrival, one of our friendly ski valets will bring your equipment down to Ski Check for storage. When you are ready to hit the slopes, head down to Ski Check to pick up your equipment. A $50 fee per day will be added if equipment is found in room.

Wheeled Vehicles that are not for handicapped use are prohibited inside the Lodge. This includes, but is not limited to, hoverboards, bicycles, roller blades, skateboards, etc. Feel free to ride around outside, the scenery is beautiful!

Yes, please let your server know of any allergies or dietary restrictions. Our Manager on Duty and Chef will be informed.

Yes! We welcome the local community to enjoy dining at our property outlets. Please call ahead to make reservations. OpenTable reservations are available for Trails End Pub & Grille and Berrelli’s Italian Chophouse only. Camelbeach outlets are only open to Camelbeach guests.

Yes! We have over 15 dining venues around the resort whether you are looking to enjoy a sit down meal or just a grab-n-go style. Call ahead to make your reservation. Please see the individual outlets on our website for detailed hours of operation.

For alcoholic beverage orders, kindly ensure you possess your valid identification card. We perform ID checks for all patrons.

The fee to rent the entire Wine Cellar is $250 for the entire evening.

Our Wine Cellar has a minimum spend requirement of $85 per person.

Yes, after you reserve your desired date it will show a box for additional notes at checkout. Please put special menu requests in there and our chef will contact you to confirm the menu.

Access to slides or rides is not permitted if loose items or articles are not secured. Our staff reserves the right to deny entry to those unable to remove loose items for safety reasons.

For alcoholic beverage orders, kindly ensure you possess your valid identification card. We perform ID checks for all patrons.

Our admission policy for Aquatopia Indoor Waterpark and Camelbeach Outdoor Waterpark can be viewed here.

Aquatopia is 125,000 square feet and features a transparent roof, which allows sunlight in and the opportunity to tan year round so be sure to pack your sunscreen and sunglasses! 13 slides, a wavepool, an adventure river, multi­level play and spray structures, toddler area, simulated surfing experience and food and beverage services, including a swim-­up bar round out the action and adventures. Best of all – the temperature is always 84°.

• Venus SlydeTrap Waterslide is the only combination slide of its kind in the World.
• Storm Chaser Water Coaster is the longest indoor water coaster slide in the World.
• The Adventure River runs underground and is a highly themed attraction everyone will enjoy. 
• Aquatopia is illuminated at night, but gently, to make the waterpark feel like evening. It’s purely magical and unlike any other in the U.S.A.! 
• And there’s much, much more!

For admission to both Aquatopia Indoor Waterpark and Camelbeach, children age 2 and under are free of charge.

Park hours vary by the date and occupancy. Hours and other waterpark information will be available if you view the Poconos Waterpark Hours of Operation page or contact the lodge call center at (855­) 515­-1283.

If you will be arriving by car, at the lodge a standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check in. Permit must be displayed until departure and is valid in all lots. For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri starting $40/vehicle | Sat – Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri starting at $30/vehicle Daily | Sat – Sun (plus holidays) starting at $40/vehicle Daily
• Click Here to access the full parking map

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.

This parking policy gives the ability to ensure that we may offer appropriate and safe parking for all of our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

Yes, however, if a guest chooses to utilize their own personal flotation device (PFD) it must be U.S. Coast Guard approved. This approval notice will be located most often on the inner back or front of the device. Puddle jumpers are an example of an approved PFD.  Devices requiring the user to inflate will not be U.S. Coast Guard approved and are not permitted in our water facilities. 

Groups of 20 guests or more will qualify for group pricing. Please fill out form on this page.

All children under the age of 14 must be supervised by a guest aged 14 or older at all times. Although there are certified lifeguards on duty, parents are encouraged to stay with their children at all times regardless of age. The waterparks and other amenities contain features and elements that are not suitable for a child’s unsupervised participation.

Towels are provided at Aquatopia indoor waterpark for you to use. A towel program has been implemented, please ask guest services if you have any questions.

Yes, lockers are available at the indoor waterpark and ski­-in & ski­-out check­-in area for a nominal fee.  We recommend keeping any larger items in your room or vehicle.

Aquatopia and Camelbeach reserves the right to close slides and attractions throughout the day due to weather, staffing, and the safety and security of our guests and employees.

We have made it easy to report a lost item at Camelback. Simply visit https://forgotmyitem.com/ and enter in Hotel Code 10614, after this fill out the full form and hit submit. Our Public Safety team will receive your inquiry and will then reach out to you shortly about the item in question.

If visiting Camelbeach Outdoor Waterpark for the day you can also stop by the Locker Booth Rental Windows to see if your item has been dropped off. If your item has not please use the link above to report your missing item.

Outside food & beverage is not permitted inside Aquatopia. Restaurant and concession seating areas are for Lodge Food and Beverage use only. Outside food and beverage, pizza parties or small group gatherings, are not permitted in these areas, unless authorized through the Camelback Lodge Group Sales office. If the food was purchased inside the hotel we will allow it inside Aquatopia as long as it’s not inside a glass container. There is no glass whatsoever allowed inside the waterpark. We do allow sealed bottles of water and baby formula (as long as it’s not in a glass container). 

Arcade passes can be purchased on the second level of arcade off of the main lobby or on the first level at ticket redemption.

Arcade passes must be purchased onsite. Check out the different kinds of passes we offer here.

Yes, we offer WiFi internet service to support multiple devices.

Camelback Resort is equipped to accommodate mobility accessible needs in the following areas of the resort:

• Main entrance (automatic doors)
• Accessible routes to all public areas including Aquatopia, Arcade, restaurants, meeting areas, suites, registration, 
• Select meeting spaces
• Areas of the fitness center (accessible by elevator)
• Restaurants (certain restaurants offered sloped entryway)
• All floors/resort suites are accessible by elevator
• Shuttle services are available for on property amenities and adventures, certain shuttles are Handicap accessible. 

Handicap Accessible Rooms: Features include lowered closet shelves, safe and vanity area, roll-in shower, grab bars and extra space provided in both the bedroom and bathroom areas.

Hearing Accessible Rooms: Features include visual alarm and notification devices for the doorbell and incoming telephone calls.

If you will be arriving by car, at the lodge a standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check in. Permit must be displayed until departure and is valid in all lots. For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri starting $40/vehicle | Sat – Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri starting at $30/vehicle Daily | Sat – Sun (plus holidays) starting at $40/vehicle Daily
• Click Here to access the full parking map

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.

This parking policy gives the ability to ensure that we may offer appropriate and safe parking for all of our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

Going down the Mountain Coaster guests can reach up to 25 MPH. Guests are in control of the speed going down the coaster.

ACCEPTANCE OF THIS TICKET CONSTITUTES A CONTRACT. THE CONDITIONS OF THE CONTRACT ARE SET FORTH BELOW AND WILL PREVENT OR RESTRICT YOUR ABILITY TO SUE CAMELBACK

This Contract is between the undersigned patron/parent/guardian (hereinafter “Patron”) and Camelback Resort, its Owners, Operators and Lessors: CMBK Resort Holdings, LLC, CMBK Resort Operations, LLC, KSL Camelback Management, LLC, EPT Ski Properties, Inc., the Commonwealth of Pennsylvania, and their respective owners, officers, directors, partners, members, investors, operators, management companies, agents, servants and employees (hereinafter collectively referred to as “Camelback”)

ASSUMPTION OF RISK, RELEASE, AGREEMENT NOT TO SUE AND AGREEMENT TO INDEMNIFY

I. PATRON ACKNOWLEDGES AND AGREES THAT THEIR USE OF CAMELBACK’S FACILITIES, SERVICES, EQUIPMENT
AND/OR PREMISES, INVOLVES RISKS OF INJURY TO PERSONS AND PROPERTY INCLUDING, BUT NOT LIMITED TO, THE
RISKS DESCRIBED BELOW AND THE RISKS OF BEING EXPOSED TO COVID-19 OR OTHER INFECTIOUS DISEASES. PATRON OR
PARENT/GUARDIAN ACKNOWLEDGES AND AGREES THAT:

(a) Patron’s entry into and use of Camelback is voluntary;

(b) Patron assumes responsibilities for all risks described in this Release and Waiver of Liability and Indemnity; and

 (c) as a condition of and in consideration for Patron’s entry into Camelback’s facilities for any purpose, Patron or Parent/Guardian hereby releases, holds harmless and agrees to indemnify AND DEFEND Camelback, its directors, officers, employees, and agents from and against all liability to Patron, THEIR children and THEIR personal representatives, assigns, heirs, next of kin and/or guests accompanying THEM to Camelback (collectively, the “Releasing and Indemnifying Agents”) for any loss or damage. PATRON forever gives up any claims or demands therefor, on account of injury to Releasing and Indemnifying Agents’ person or property, including injury leading to Releasing and Indemnifying Agents’ death, whether caused by the active or passive negligence of Camelback or otherwise, to the fullest extent permitted by law, while Releasing and Indemnifying Agents are in, upon, or about Camelback’s premises or using any Camelback facilities, services or equipment or as a result of exposure to COVID-19 or other infectious diseases while Releasing and Indemnifying Agents were in, upon or about Camelback’s premises or using any Camelback facilities. 

Patron further acknowledges and agrees that Patron has read this Release and Waiver of Liability and Indemnity, and agrees that no oral representations, statements or inducements apart from this Release and Waiver of Liability and Indemnity have been made.

II.    IN CONSIDERATION OF BEING ALLOWED TO USE CAMELBACK’S FACILITIES, I AGREE THAT I WILL NOT SUE CAMELBACK AND WILL RELEASE CAMELBACK FROM ANY AND ALL LIABILITY IF I AM INJURED WHILE USING ANY OF CAMELBACK’S FACILITIES OR WHILE PRESENT ON CAMELBACK’S PROPERTY, EVEN IF I CONTEND THAT SUCH INJURIES ARE THE RESULT OF NEGLIGENCE, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER AGREE THAT I WILL IMDEMNIFY AND HOLD HARMLESS CAMELBACK FROM ANY LOSS, LIABILITY, DAMAGE OR COST OF ANY KIND THAT MAY OCCUR AS THE RESULT OF ANY INJURY TO MYSELF, OR TO  ANY PERSON FOR WHOM I AM SIGNING THIS AGREEMENT, EVEN IF IT IS CONTENDED THAT ANY SUCH INJURY WAS CAUSED BY THE NEGLIGENCE, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER ACKNOWLEDGE THAT THIS AGREEMENT EXTENDS TO MY PRESENCE AT CAMELBACK PURSUANT TO ALL COMPLIMENTARY, PURCHASED, TRADES, EMPLOYEE DISCOUNTED AND VOLUNTEER DISCOUNTED TICKETS OR ANY OTHER TICKETS, PASSES, OR CARDS, PROMOTIONAL OR OTHERWISE THAT I MIGHT HAVE OR MAY OBTAIN.

ACKNOWLEDGEMENT OF RISKS

The undersigned, in consideration of permission to use Camelback’s facilities, voluntarily assumes the risk of injury or even death while participating in recreational activities at Camelback. I agree and understand that the activities, including the use of lifts utility terrain vehicles, rock climbing, bungy jumping and tubing, are inherently dangerous and further recognize my responsibility to inspect the facilities and equipment and read and obey all signs, rules, video presentations, oral instructions, and regulations associated with the activities at Camelback. There are inherent risks in the participation in or on any, amusement ride, device, attraction and other recreational activity (hereinafter “Recreational Activities”). Patron, by his/her participation or use, accept the risks inherent in such Recreational Activities of which the ordinary prudent person is or should be aware. Patron has a duty to exercise good judgment and act in a responsible manner while using, participating in or observing Recreational Activities and to obey all oral, video, and written instructions and warnings, prior to or during such use or participation. Patron has a duty to refrain from participating in or on any amusement activity when under the influence of drugs or alcohol. Patron has a duty to properly use all safety equipment associated with Recreational Activities. Other risks include, but are not limited to: slips and falls, risk of drowning, and other inherent risks associated with Recreational Activities, swimming and wading pools and other attractions, wet and dry, that present the risk of injury or death. 

Notwithstanding the foregoing, if I sue Camelback, I agree that I will only bring suit, whether it be on my own behalf or on behalf of a family member, in the Court of Common Pleas of Monroe County or in the United States District Court for the Middle District of Pennsylvania and further agree that any and all disputes which might arise between Camelback and myself or my family members(s) shall be litigated exclusively in one of said courts. I understand and agree that this Agreement Not to Sue is governed by the laws of Pennsylvania. I further agree that if any part of this Agreement is found to be unenforceable, all other parts shall be given full force and effect.

I have read and understand the above RELEASE, AGREEMENT NOT TO SUE and ACKNOWLEDGEMENT OF RISKS, and am voluntarily signing below, manually or electronically, with the intent to be legally bound by this Contract with the consent of my Spouse (if any) and understand that I may be giving up the rights of my child and spouse to sue as well as giving up my own right to sue. I further agree that if any part of this Contract is determined to be unenforceable, all other parts shall be given their full force and effect.

REV 7/15/2021

The perks associated with the pass will expire on Labor Day of the current pass year. If the pass is renewed for the following year, new perks will start and remain valid until the subsequent Labor Day.

For alcoholic beverage orders, kindly ensure you possess your valid identification card. We perform ID checks for all patrons.

Our admission policy for Aquatopia Indoor Waterpark and Camelbeach Outdoor Waterpark can be viewed here.

Simply click on the button below to access the map and directions to the largest waterpark in PA!

Map and Directions

Click Here to access the full resort parking map.

Parking Pricing:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri $35/vehicle | Sat – Sun (plus holidays) $40/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri $25/vehicle Daily | Sat – Sun (plus holidays) $30/vehicle Daily

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general parking in advance of your arrival. If you have not paid online in advance, follow the Cashless payment instructions on lot signage. Reminder Premium parking only available for on site purchase please follow the cashless payment instructions on lot signage.

 All Camelbeach Day Tickets, Four4Fun, and Season Passes must be purchased online. To purchase now or to learn more about Camelbeach Tickets and Passes please click here.

For admission to both Aquatopia Indoor Waterpark and Camelbeach, children age 2 and under are free of charge.

Towels are not provided, only VIP guests will receive a personal towel to use for the day such as VIP chairs at Kahuna Wave Pool and Observation Deck.

Camelbeach Outdoor Waterpark requires that all guests wear appropriate swimwear. Proper swimwear is defined as a properly fitting and covering, one or two piece swimsuit or shorts that stop above or just below the knees. Thong bottoms, cut-offs, and suits with excessive buckles, rivets, and zippers are not permitted. Children must use diaper covers while enjoying the waterpark attractions.

Also, you and your family will probably be most comfortable if you wear water shoes or flip-flops. Cubbies are conveniently located throughout the amusement park to store footwear while you enjoy the water rides. If you happen to forget something at home, you can stop by The Loft at Camelbeach for all your waterpark essentials and Camelbeach souvenirs. Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out so as to conceal these offenses is not permissible.

Park hours vary by the date and occupancy. Hours and other waterpark information will be available if you view the Poconos Waterpark Hours of Operation page or contact the lodge call center at (855­) 515­-1283.

You’ll find both changing rooms and showers at Camelbeach Outdoor Waterpark, as well as plenty of bathrooms located throughout the amusement park. Facilities are well marked and our staff monitors them throughout the day to keep them clean and fresh. No one ever wants to leave, but the ride home is a little more enjoyable in dry clothes. Check out the Park Map for locations.

View Park Map

You may, but please know that the floatation devices you bring must meet US Coast Guard standards, so air-filled swimmies are not sufficient. However, we have plenty of lifejackets available throughout the park, free for your use! Speaking of swimmer safety, please observe all height restrictions, and take comfort in knowing that Camelbeach Outdoor Waterpark is 100% compliant with the Virginia Graeme Baker Act.

If you will be arriving by car, at the lodge a standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check in. Permit must be displayed until departure and is valid in all lots. For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri starting $40/vehicle | Sat – Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri starting at $30/vehicle Daily | Sat – Sun (plus holidays) starting at $40/vehicle Daily
• Click Here to access the full parking map

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.

This parking policy gives the ability to ensure that we may offer appropriate and safe parking for all of our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

Yes, however, if a guest chooses to utilize their own personal flotation device (PFD) it must be U.S. Coast Guard approved. This approval notice will be located most often on the inner back or front of the device. Puddle jumpers are an example of an approved PFD.  Devices requiring the user to inflate will not be U.S. Coast Guard approved and are not permitted in our water facilities. 

Groups of 20 guests or more will qualify for group pricing.

Yes! You can rent a locker for the whole day. Check out where the Locker Booth is located by viewing our Park Map.

• SMALL KEYED LOCKERS: $20.00 per locker
• LARGE KEYED LOCKERS: $25.00 per locker

$10 refundable deposit is required on all keyed lockers once the key is returned for the day.

• SMALL DIGITAL LOCKERS: $20 per locker
• LARGE DIGITAL LOCKERS: $25 per locker
• JUMBO DIGITAL LOCKERS: $30 per locker

Digital Lockers accept credit cards directly. No key is necessary and the whole family can know the personal PIN number that you set. Located in 3 places throughout the park: adjacent to the main gate, the hallway next to the Locker Booth, and in the Annex Changing Rooms.

All children under the age of 14 must be supervised by a guest aged 14 or older at all times. Although there are certified lifeguards on duty, parents are encouraged to stay with their children at all times regardless of age. The waterparks and other amenities contain features and elements that are not suitable for a child’s unsupervised participation.

Camelbeach Outdoor Waterpark offers sit down grab-n-go service dining, where you can enjoy fresh salads, chicken fingers, pizza, burgers, hot dogs, and succulent BBQ. Also, snacks, treats, beverage stands, and food trucks are located throughout the park. The majority of our food outlets are centrally located right in the heart of the park, making it convenient to satisfy the choosiest eaters.

View Dining Options

• All backpacks and bags will be inspected prior to entry into Camelbeach.
• One 20oz bottle of unopened water per person.
• NO coolers are permitted.
• NO glass or outside alcohol permitted.
• NO sharp objects (knives, scissors, etc.) or weapons of any kind are permitted.
• NO outside food and beverage, with the exception of baby food in plastic containers.
• Individuals who has special dietary needs let your server or chef know, we will be happy to accommodate your special dietary needs.

Not to worry! If you need a bandage or medical attention for any reason, First-Aid is located adjacent to Pipeline and is always staffed. At any given moment, Camelbeach employs over 200 staff members throughout the waterpark, trained for emergencies and ready to answer any questions. Our award-winning lifeguard team is specifically trained and frequently audited by an independent company to ensure that service and safety standards are practiced.

For the comfort and convenience of all our guests, smoking is permitted in designated areas throughout the park. Check out the Park Map to find our smoking areas.

View Park Map

Did somebody say CABANA? One of our 43 private cabanas is absolutely the ideal spot to set up shop with your family. Cabanas are conveniently located around the Kahuna Lagoon Wavepool, Pharaoh’s Phortress, and the Olympic Pool. These Cabanas come in three sizes; regular sized cabanas that accommodate up to six people, premium cabanas that accommodate up to eight people and VIP cabanas can accommodate up to twelve people. Supplies are limited, so if a Cabana interests you, be sure to reserve yours online before your visit. And let’s not forget that food and beverage service is provided!

LEARN MORE

While we have an attentive staff and a great system in place, nothing beats having your own plan. Right in the heart of our park, you’ll find a five foot tall, stone Camel Statue laying on the sand underneath the palm trees. This is a perfect place to rendezvous in the event that you unintentionally become separated from your loved ones.

Here are some helpful hints right from our Security Team:

• Take a deep breath…we’re on it! Most individuals are reunited within fifteen minutes.

• As a family or group, pre-determine a meeting area in the event that you become separated.

• If you are coming to the park with young children, take a moment to identify the various staff members and uniforms that you see. Also, take the extra minute to remind your children what you are wearing, as this will greatly assist our efforts in picking you out from the crowd.

• Did we mention to take a deep breath? There is only one way in and one way out, and the exit is always staffed.

Unfortunately, it’s not all that uncommon for family or group members to become separated from one another while at Camelbeach Mountain Waterpark – it’s a good-sized park, and there are many enticing distractions, like ice cream and waterslides. Fortunately, Camelbeach has a fantastic, attentive staff, and we have a great procedure in place to minimize any anxiety and to expedite a happy reunion.

Camelbeach staff members are easily identifiable; each and every park manager wears a light blue golf shirt and carries a radio. Lifeguards and waterpark attendants wear either red or blue swim suits with well-branded t-shirts, and our security team is dressed in orange Camelbeach t-shirts which read SECURITY across the front. All these team members, including our food and beverage department, are in constant communication.

As soon as any staff member recognizes that an individual may have become separated from a group, or has that “uh-oh, I-can’t-find-my-parents” look in their eyes, we will immediately call by radio to Security. Without hesitation, one of our security members (we have both male and female) will go to the individual and stay with them until they are reunited. Security will go with the individual to the Camel Statue.

Cloudy or rainy days are great days to visit Camelbeach Waterpark!  The lines are usually so short, you’ll think you’re the only one in the park. Plus, all of our water rides are kept at a comfortable temperature level, so if you’re contemplating a weekend getaway and the day’s forecast isn’t perfect… think of those short lines and enjoy your time at the biggest waterpark in PA!

Our state of the art weather alert system is for your safety, while our weather warranty will guarantee your satisfaction. While we don’t offer a refund on tickets, we do make your visit risk free by assuring you that if we must suspend operations due to lightning in the area for more than 90 minutes, no later than 2 hours before park closure, we can reactivate your Camelbeach ticket for another day in the same operating season.

All members of your party must be present with their proof of admission and all of their belongings, as receiving the return visit ticket will forfeit the rest of your day’s visit.

We have made it easy to report a lost item at Camelback. Simply visit https://forgotmyitem.com/ and enter in Hotel Code 10614, after this fill out the full form and hit submit. Our Public Safety team will receive your inquiry and will then reach out to you shortly about the item in question.

If visiting Camelbeach Outdoor Waterpark for the day you can also stop by the Locker Booth Rental Windows to see if your item has been dropped off. If your item has not please use the link above to report your missing item.

Weather may sometimes impact the operation of our attractions based on the severity of the conditions. Camelbeach will not close for rain and we encourage you to look at the local forecast when planning your adventure with us. If all of our attractions are closed due to inclement weather for 90 consecutive minutes, no later than 2 hours before park closure, we can reactivate your Camelbeach ticket for another day in the same operating season.

Questions and those seeking more information for guests with a disability may call Camelback Guest Services at 570-629-1662 ext.1185.

Yes, we do have wheelchairs available for rent at Camelbeach.  The price is $25 including a $10 deposit which you will get back when you return the wheelchair.

ACCEPTANCE OF THIS TICKET CONSTITUTES A CONTRACT. THE CONDITIONS OF THE CONTRACT ARE SET FORTH BELOW AND WILL PREVENT OR RESTRICT YOUR ABILITY TO SUE CAMELBACK

This Contract is between the undersigned patron/parent/guardian (hereinafter “Patron”) and Camelback Resort, its Owners, Operators and Lessors: CMBK Resort Holdings, LLC, CMBK Resort Operations, LLC, KSL Camelback Management, LLC, EPT Ski Properties, Inc., the Commonwealth of Pennsylvania, and their respective owners, officers, directors, partners, members, investors, operators, management companies, agents, servants and employees (hereinafter collectively referred to as “Camelback”)

ASSUMPTION OF RISK, RELEASE, AGREEMENT NOT TO SUE AND AGREEMENT TO INDEMNIFY

I. PATRON ACKNOWLEDGES AND AGREES THAT THEIR USE OF CAMELBACK’S FACILITIES, SERVICES, EQUIPMENT
AND/OR PREMISES, INVOLVES RISKS OF INJURY TO PERSONS AND PROPERTY INCLUDING, BUT NOT LIMITED TO, THE
RISKS DESCRIBED BELOW AND THE RISKS OF BEING EXPOSED TO COVID-19 OR OTHER INFECTIOUS DISEASES. PATRON OR
PARENT/GUARDIAN ACKNOWLEDGES AND AGREES THAT:

(a) Patron’s entry into and use of Camelback is voluntary;

(b) Patron assumes responsibilities for all risks described in this Release and Waiver of Liability and Indemnity; and

 (c) as a condition of and in consideration for Patron’s entry into Camelback’s facilities for any purpose, Patron or Parent/Guardian hereby releases, holds harmless and agrees to indemnify AND DEFEND Camelback, its directors, officers, employees, and agents from and against all liability to Patron, THEIR children and THEIR personal representatives, assigns, heirs, next of kin and/or guests accompanying THEM to Camelback (collectively, the “Releasing and Indemnifying Agents”) for any loss or damage. PATRON forever gives up any claims or demands therefor, on account of injury to Releasing and Indemnifying Agents’ person or property, including injury leading to Releasing and Indemnifying Agents’ death, whether caused by the active or passive negligence of Camelback or otherwise, to the fullest extent permitted by law, while Releasing and Indemnifying Agents are in, upon, or about Camelback’s premises or using any Camelback facilities, services or equipment or as a result of exposure to COVID-19 or other infectious diseases while Releasing and Indemnifying Agents were in, upon or about Camelback’s premises or using any Camelback facilities. 

Patron further acknowledges and agrees that Patron has read this Release and Waiver of Liability and Indemnity, and agrees that no oral representations, statements or inducements apart from this Release and Waiver of Liability and Indemnity have been made.

II.    IN CONSIDERATION OF BEING ALLOWED TO USE CAMELBACK’S FACILITIES, I AGREE THAT I WILL NOT SUE CAMELBACK AND WILL RELEASE CAMELBACK FROM ANY AND ALL LIABILITY IF I AM INJURED WHILE USING ANY OF CAMELBACK’S FACILITIES OR WHILE PRESENT ON CAMELBACK’S PROPERTY, EVEN IF I CONTEND THAT SUCH INJURIES ARE THE RESULT OF NEGLIGENCE, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER AGREE THAT I WILL IMDEMNIFY AND HOLD HARMLESS CAMELBACK FROM ANY LOSS, LIABILITY, DAMAGE OR COST OF ANY KIND THAT MAY OCCUR AS THE RESULT OF ANY INJURY TO MYSELF, OR TO  ANY PERSON FOR WHOM I AM SIGNING THIS AGREEMENT, EVEN IF IT IS CONTENDED THAT ANY SUCH INJURY WAS CAUSED BY THE NEGLIGENCE, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER ACKNOWLEDGE THAT THIS AGREEMENT EXTENDS TO MY PRESENCE AT CAMELBACK PURSUANT TO ALL COMPLIMENTARY, PURCHASED, TRADES, EMPLOYEE DISCOUNTED AND VOLUNTEER DISCOUNTED TICKETS OR ANY OTHER TICKETS, PASSES, OR CARDS, PROMOTIONAL OR OTHERWISE THAT I MIGHT HAVE OR MAY OBTAIN.

ACKNOWLEDGEMENT OF RISKS

The undersigned, in consideration of permission to use Camelback’s facilities, voluntarily assumes the risk of injury or even death while participating in recreational activities at Camelback. I agree and understand that the activities, including the use of lifts utility terrain vehicles, rock climbing, bungy jumping and tubing, are inherently dangerous and further recognize my responsibility to inspect the facilities and equipment and read and obey all signs, rules, video presentations, oral instructions, and regulations associated with the activities at Camelback. There are inherent risks in the participation in or on any, amusement ride, device, attraction and other recreational activity (hereinafter “Recreational Activities”). Patron, by his/her participation or use, accept the risks inherent in such Recreational Activities of which the ordinary prudent person is or should be aware. Patron has a duty to exercise good judgment and act in a responsible manner while using, participating in or observing Recreational Activities and to obey all oral, video, and written instructions and warnings, prior to or during such use or participation. Patron has a duty to refrain from participating in or on any amusement activity when under the influence of drugs or alcohol. Patron has a duty to properly use all safety equipment associated with Recreational Activities. Other risks include, but are not limited to: slips and falls, risk of drowning, and other inherent risks associated with Recreational Activities, swimming and wading pools and other attractions, wet and dry, that present the risk of injury or death. 

Notwithstanding the foregoing, if I sue Camelback, I agree that I will only bring suit, whether it be on my own behalf or on behalf of a family member, in the Court of Common Pleas of Monroe County or in the United States District Court for the Middle District of Pennsylvania and further agree that any and all disputes which might arise between Camelback and myself or my family members(s) shall be litigated exclusively in one of said courts. I understand and agree that this Agreement Not to Sue is governed by the laws of Pennsylvania. I further agree that if any part of this Agreement is found to be unenforceable, all other parts shall be given full force and effect.

I have read and understand the above RELEASE, AGREEMENT NOT TO SUE and ACKNOWLEDGEMENT OF RISKS, and am voluntarily signing below, manually or electronically, with the intent to be legally bound by this Contract with the consent of my Spouse (if any) and understand that I may be giving up the rights of my child and spouse to sue as well as giving up my own right to sue. I further agree that if any part of this Contract is determined to be unenforceable, all other parts shall be given their full force and effect.

REV 7/15/2021

Yes we offer Children’s Lessons through Camelback Ski & Ride Academy. Children’s Lessons take place Monday – Friday | Ski & Ride Academy in Mountain Village and Saturday, Sunday and Holidays | Kids Learning Center at Adventure Base Camp.

Children and their families will be permitted inside to get their rentals after getting their tickets from the kiosks outside. Lessons should be purchased ahead of time online.

Yes and Yes again! Under the new Camelback Ski & Ride Academy, we have Family & Friends Beginner Lessons and Private Lessons. These lessons will be located at Ski and Ride Academy at Mountain Village (Camelback Ski Mountain Base Area). These lessons are available for purchase online.

Your RFID Card is unique to you and only you. Tickets are non transferrable, so do not load tickets for anyone other than yourself on your RFID card. Be sure that each member of your party has tickets reloaded on their individual RFID card.

We continue to follow Pennsylvania Skier Association and PA State guidance. Currently there are no restrictions for occupancy. With over 167 skiable acres with 39 trails at Camelback and each trail averages 4 acres there is plenty of space for everyone to practice physical distancing.

Lift tickets for hotel guests do NOT come with rentals. You may purchase a lift ticket separately or you can buy a lift ticket with rentals together.

Outside food & beverage is not permitted in restaurant and concession seating areas. These areas are for mountain’s Food and Beverage use only. There is no glass whatsoever allowed at the base of the mountain. We do allow sealed bottles of water and baby formula (as long as it’s not in a glass container).

Yes you can reserve your equipment online as well as pre-register for the equipment.

Yes. The Kids Learning Center is in an area where parents can watch the lesson.

If you plan on going on the snow, yes you have to have a lift ticket.

Lessons do not come with a locker. Lockers are available on property on a first come first serve basis.

Currently we do not offer full day or half day lessons for children. Our children’s lessons are 90-minute lessons.

Yes! Camelback Lodge is the premier ski-in, ski-out, slopeside Lodge in Pennsylvania. The Stevenson high-speed quad lift, Raceway Triple Lift & The Glen Lift access a variety of beginner, intermediate and advanced terrain along with Camelback’s terrain park. Trails End Bar & Grille at Camelback Lodge sits just steps away from the snow and the Stevenson high-speed quad lift. 

Inventory on our platform may have tickets and passes “market-priced,” so ticket and fee prices may adjust over time based on demand. This is similar to how airline tickets and some live event tickets are sold and is commonly referred to as “Dynamic Pricing.”

All lift tickets are to be purchased online. Guest must complete a waiver online too. There will be kiosks for guests to print their tickets once they arrive to the mountain, please print before your lesson time. If you have a lesson package with rentals or need rentals we will direct you to the rental shop. Please have your rentals and lift ticket at the start of your lesson.

Ski resorts across the country use a universal trail rating system. It’s your responsibility to stay on terrain that you can handle, and avoid terrain that you cannot handle. The rating system utilizes four shapes to designate trail difficulty:

Orange Circle: Learn Right.

Green Circle: Beginner

Blue Square: More Difficult.

Black Diamond: Most Difficult.

Double Diamond: Extremely Difficult.

View Our Trail Map and Current Conditions

Family and Friends and Private lessons: Once you have your lift ticket and rentals, you will check in at the Ski and Ride Academy across from the exit of rentals.

Children’s lessons at Adventure Basecamp: After your child is fitted with boots and equipment Lesson check in when you exit the rental shop.

Be sure to reload your RFID card prior to heading to Camelback, this will ensure that you’ll go directly to your desired adventure! Scan the QR code on your RFID card. From that page select the type of adventure you’d like to reload. Then you’ll select the specific product you’d like to purchase. Have your RFID card handy, once you pick your product and date of visit you will be promoted to enter your RFID card number at check out. Check out, bring your RFID card to Camelback and head to your adventure!

Arrive early enough so you won’t be rushed. On weekends and during prime (holiday) periods, plan to arrive at the Ski and Ride Academy Lesson Pre-check  at least 90 minutes prior to your lesson start time if you have a family and friends lesson or private lesson and need equipment. On (non-holiday) midweek days, plan to arrive at Ski and Ride Academy Lesson Pre-check 45 minutes prior to your lesson start time. Remember… earlier is always better! If you have a children’s lesson package, arrive 45 minutes before your child’s lesson.

If you are bringing your own gear to our Pocono ski resort, make sure to transport them in the proper way, this will make your trip from the parking lot to the ski resorts’ base area much easier:

Skis:

Place the skis base-to-base, with the brakes locked together. If you’re outdoors and have plenty of space, carry the skis on a shoulder, with the ski tips in your hand. Your other hand is free to carry your poles (and boots unless you’ve changed footwear at your car). When indoors or near other people, carry the skis upright, with the tips pointing up and your hand below the binding toe piece.

Snowboard:

Boarders have the advantage of more comfortable boots. Tuck your board under one arm like a stack of books and you’re on your way.

After your lesson, if you feel like exploring trails that are more difficult you can upgrade your beginner lift ticket to a full mountain lift ticket for a discounted price of $46.

Rental equipment is included with children lessons and friends and family lessons. Rentals include a full ski or snowboard set for the whole day. You will receive skis or a snowboard with bindings, boots and a helmet. Poles are optional however included. Rentals do not include jackets, snowpants, goggles, or gloves. Please come dressed appropriately for your lesson. Private lessons do not come with rentals, you must buy them in Guest Services when you arrive.

While borrowing a friend’s skis or snowboard sounds like a good way to save money, having properly fit gear is well worth it. You need gear that is appropriate for your skill level and that has been tested and maintained for safety and performance. Rentals will give you a much better experience.  Not to mention, you don’t have to schlep rental equipment all over the place.  You simply return it at the end of your day!

Ski (and Snowboard) boots should be snug without being uncomfortable.  They should feel like a strong hug or firm handshake without being tight or painful.  Both kinds of boots are stiffer than a regular shoe for both performance and safety purposes.  One key to success is the correct sock! Changing into a dry, mid-weight technical sock when you put on your boots can make a huge difference in how long your feet stay warm and dry. Also, make sure your sock is not bunched up.

Always stay in control and be able to stop or avoid other people or objects.

People ahead of you have the right of way. It is your responsibility to avoid them.

You must not stop where you obstruct a trail or are not visible from above.

Whenever starting downhill or merging into a trail, look uphill and yield to others.

Always use devices to help prevent runaway equipment.

Observe all posted signs and warnings. Keep off closed trails and out of closed areas.

Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.

At each and every ski resort, this Skier Responsibility Code is taken very seriously. Any failure to ski responsibly, and to use good judgment and common sense, can result in the revocation of skiing privileges. There typically isn’t much tolerance for those who disobey the rules. Be aware, that in many cases, state law becomes involved in flagrant violation of boundary restrictions and unreported collisions.

View Our Mountain Safety Page

Most importantly, if everyone follows the Responsibility Code and adheres to these basic safety tips, a good and safe time can be had by everyone on the slopes.

Boot Fitting:

Both ski and snowboard boots are designed to hold your foot snugly to the surface of your skis or snowboard. Any movement of the foot within the boot translates into loss of control and lessens performance.

For the best fit, make sure you:

Wear only one pair of socks.

Pull up your pant gaiter and the cuff of your first layer.

Do not tuck your first layer into your boots.

Ski Boots are engineered to fit snugly. The critical area is the heel, which needs to be held tightly into the “heel cup” of the boot. Slide your foot into the boot, making sure that the tongue is pulled forward and out of the way. Push downwards on the heel of the boot to properly set your heel into the cup. Latch the buckles to a comfortable tightness, starting at the bottom and working your way up. Buckles may be readjusted after all have been fastened. Pay particular attention to the buckles on top of the instep of the foot as they hold your heel in place. When you stand up, your toes should have just enough room to wiggle. Press into the front of the boot by bending your knees. If your heel lifts up and out of the heel cup, the boots are too big. Camelback staff can be found in most locations throughout the ski resort and will be happy to assist you.

Snowboard boots fit differently than ski boots. First you open the boot bladder wide and slide your foot into the boot. Use the pull loops to get the boot onto your foot. Slide the lace lock down while tightening the inner laces until the fit is snug but comfortable. Now tighten the outer laces as tight as possible. If done properly, your toes will almost be touching the end of the boot. Stand up, bend your knees and make sure your toes are snug, but not cramped. Make sure your heel is being grabbed by the boot bladder and not lifting. As always, if you have questions or need assistance, look for any of our staff in an orange jacket or Blue Jacket with the Camelback Mountain logo. They can be found all around the ski resort and will be happy to assist you.

Ski/Snowboard Length:

Correct length is a correlation of your height, weight and ability level. Modern shaped skis and snowboards turn much more easily than those of just a few years ago.

Are You Goofy?:

Snowboarders have to decide on their stance on the board. Most people are right-foot dominant, meaning their right leg is their “balance” foot. In this case, the right foot goes in the back binding, facing the rider to the right on the board. This is known as a “regular” stance. Some people are left-foot dominant, and ride facing the left side of the board…this is known as “goofy” stance. Here’s how to tell which foot is dominant before you even set foot on the ski resort. If you run and slide on a linoleum floor in your socks, whichever foot goes second is your balance foot. This is the foot that does most of the work by supporting the majority of your weight.

Helmets:

Most snowboarders choose to wear helmets for a variety of reasons. Because beginner boarders tend to fall backwards a lot, helmets should be strongly considered. Advanced boarders like to do tricks which greatly increases the level of risk in the sport. Beginner skiers; however, tend to ski at slow speeds, and falls are usually forward or to one side. We suggest that you consider helmet use and make an informed, educated decision.

Camelback Resort staffs the most talented and inspiring, professionally trained, ski and snowboard instructors who are dedicated to sharing their passion for these energizing winter sports. You’ll learn the skills you need in the learning area that you’ll use on the slopes. Our children’s lessons and family and friends lessons are beginner lessons that teach you the basics of skiing or riding. As you continue on your journey in snowsports, private lessons are available to work on specific skills. Your instructor will ask what your goals are for the lesson and work with you to achieve those goals.

Be sure to report any lost or stolen RFID cards to Guest Services. Our team will deactivate the lost or stolen card and replace it with a new one.

Please contact the Ski and Ride Academy. They will be able to let you know if there is availability to switch the lesson.

If modifications or cancelations are made within 72 hours to your lesson, there will be a penalty of $25.

Children’s Lessons are for kids ages 4-12. Family & Friends Beginner Lessons are for groups ages 4 and up, with one person in the group age 13 or older.

If you will be arriving by car, at the lodge a standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check in. Permit must be displayed until departure and is valid in all lots. For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri starting $40/vehicle | Sat – Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri starting at $30/vehicle Daily | Sat – Sun (plus holidays) starting at $40/vehicle Daily
• Click Here to access the full parking map

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.

This parking policy gives the ability to ensure that we may offer appropriate and safe parking for all of our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

Skiing and snowboarding can be very physically demanding sports. If you are an athletic person that plays sports, chances are that you are in pretty good condition to ski or ride. Just remember to pace yourself. You do not have to push yourself to the limits. If you get tired, take a break and catch your breath, this way you can get your second wind and get out there again and again.

You’ve made it to the snow! Now the fun begins. The instructors at our ski resort are trained to do one thing…teach. All of our instructors are trained to teach first-time lessons in a very specific, effective method. You’ll start out by doing exercises to develop your balance and get you accustomed to the feeling of sliding, with a focus on teaching you to feel the ski or snowboards “edge.” Edge control is what the game is all about. By going through these simple exercises, you will quickly learn how to do the two rudimentary actions needed to progress…stopping when and where you want, and turning when and where you want.

You shouldn’t expect miracles your first time out. As we’ve said earlier, it takes three lessons for most people to reach the point where they can start to explore the mountain a little bit.

Ski & Ride Academy

Adaptive Programs

Stay Focused:

It’s important that you pay attention to your instructor. While the exercises may seem a bit repetitive, they are important in the big picture. Not everyone learns at the same pace, mostly because some people are naturally more athletic than others. Those who enjoy summer activities like surfing, skating or skateboarding, will have a distinct edge over those who don’t, but you can do it!

As a beginner, you should have reasonable expectations about your first day out on the mountain. Hopefully, many of the things below will give you a better idea of what to expect, but there are some important basics to be prepared for:

• Pace yourself and set reasonable expectations, focus on fun.
• Learning something new is not always easy, but it will be rewarding and exciting when you succeed.
• Everyone learns at a different pace.
• Don’t be afraid to ask your instructor questions, they are there to help you learn.

The important thing to remember is not to overdo it. We don’t recommend a trip to the top of the mountain after your first visit…you probably won’t be ready for it. Spend some time on our ski resort’s learning trails practicing the exercises you learned in your lesson. Save the trip to the top for another day, when you’re more prepared.

View Our Mountain Safety Page

Clothing that will absorb water. Stay away from the denim jeans and knit gloves. If these articles of clothing get wet they will not dry fast. Just remember Wet = Cold and Cold = No Fun.

THE PERKS ASSOCIATED WITH THE PASS WILL EXPIRE 4/30/24 OF THE CURRENT PASS YEAR. IF THE PASS IS RENEWED FOR THE FOLLOWING YEAR, NEW PERKS WILL START AND REMAIN VALID UNTIL 4/30/25.

On the snow conditions page.

We have made it easy to report a lost item at Camelback. Simply visit https://forgotmyitem.com/ and enter in Hotel Code 10614, after this fill out the full form and hit submit. Our Public Safety team will receive your inquiry and will then reach out to you shortly about the item in question.

If visiting Camelbeach Outdoor Waterpark for the day you can also stop by the Locker Booth Rental Windows to see if your item has been dropped off. If your item has not please use the link above to report your missing item.

Be sure to keep your RFID card in an easily accessible place within your jacket. Keep your card away from cellular devices, credit cards or anything with a magnetic strip. Do not fold or hole punch your card!

Ticket Sales/Guest Services:

This is the first place you will stop at the ski resort. If you purchased tickets online, go to the kiosk to print out your RFID card for the lifts. If you need to purchase tickets, please go inside Guest Services and an employee will assist you. Every guest must have an RFID card to get onto the lift. If you have questions or need assistance look for any of our ski resort staff in an orange jacket with the Camelback Mountain logo and they will be happy to assist you.

View Lift Ticket Rates

Restrooms:

Restrooms are conveniently located in multiple areas around the ski resort. The closest restrooms to Ticket Sales/Guest Services Center are to the right in the breezeway by the Tune-Up Center.

Rental Shop:

After leaving ticket sales, you will proceed to one of our two state-of-the-art rental facilities, conveniently located adjacent to ticket sales. On weekends and holidays if you have purchased one Camelback’s Learn To Ski or Snowboard Packages, you will be directed to our Discovery Center.

By pre-purchasing your rental equipment your equipment will be set-up and ready for you when you arrive. The fastest and most convenient way to get on snow, Online Rentals.

Family & Friends & Private Lesson | Ski and Ride Academy in Mountain Village, 301 Resort Drive Tannersville, PA 18372.

Children’s Lessons: Monday – Friday | Ski & Ride Academy in Mountain Village and Saturday, Sunday and Holidays | Kids Learning Center at Adventure Base Camp

Be sure to report any lost or stolen RFID cards to Guest Services. Our team will deactivate the lost or stolen card and replace it with a new one.

Your RFID Card is unique to you and only you. Tickets are non transferrable, so do not load tickets for anyone other than yourself on your RFID card. Be sure that each member of your party has tickets reloaded on their individual RFID card.

Be sure to keep your RFID card in an easily accessible place within your jacket. Keep your card away from cellular devices, credit cards or anything with a magnetic strip. Do not fold or hole punch your card!

Be sure to reload your RFID card prior to heading to Camelback, this will ensure that you’ll go directly to your desired adventure! Scan the QR code on your RFID card. From that page select the type of adventure you’d like to reload. Then you’ll select the specific product you’d like to purchase. Have your RFID card handy, once you pick your product and date of visit you will be promoted to enter your RFID card number at check out. Check out, bring your RFID card to Camelback and head to your adventure!

Reservations are strongly suggested for snow tubing. You can purchase tickets and book your times online to secure your spot.

Inventory on our platform may have tickets and passes “market-priced,” so ticket and fee prices may adjust over time based on demand. This is similar to how airline tickets and some live event tickets are sold and is commonly referred to as “Dynamic Pricing.”

Galactic tubing starts when the sun goes down! Its snow tubing park is the largest in the U.S. and features all-lit nighttime Galactic tubing complete with music and disco lighting, up to 44 lightning fast lanes and two magic carpet lifts.

A signed waiver is required to participate and pick up your tickets.
Our new RFID tickets should be kept securely in a pocket or inside a glove. We recommend warm layers, gloves and snow boots. Helmets are up to your discretion if you wish to bring one.

All lift tickets are to be purchased online. Guest must complete a waiver online too. There will be kiosks for guests to print their tickets once they arrive to the mountain, please print before your lesson time. If you have a lesson package with rentals or need rentals we will direct you to the rental shop. Please have your rentals and lift ticket at the start of your lesson.

Here’s what we recommend in the colder months.
Pants:
Insulated snow pants and a snug fitting base layer (long underwear) are highly recommended for your comfort. By the way, don’t tuck your pants into your boots. Snow pants are designed to fit over the tops of your boots. The only things that go inside your boots are your feet and your socks. Good waterproof pants are invaluable!

Tops:
A long-sleeved shirt (a turtle neck is a great idea) with a sweater and medium weight jacket offers a variety of options should the temperature change on the ski resort. On very cold days, a layer of long underwear worn on the upper body is a great insulator and may always be removed if conditions warrant. A winter jacket with armpit vents can be very effective at regulating body temperature.

Cover your head! Your body loses 80% of its heat through your head. A hat is essential! A warm wool or fleece hat is ideal. Don’t sweat “hat hair”… you can fix it after the last run and before you head out for drinks and dinner.

Footwear:
Wear one pair of light to medium weight socks! Also we recommend you wear boots/warm waterproof shoes. Your boots are designed to keep you warm. Don’t cut off circulation to your toes or start your feet sweating with heavy socks. You may want to bring an extra pair to swap out during the day to keep you comfortable.

Gloves/Mittens:

Personal preference rules here. Generally, mittens are warmer but restrict dexterity. Glove liners (available in our shop) are a viable option for some. Boarders tend to prefer long, waterproof mittens. Hand warmers (also available in our shop) are single-use pouches that produce heat for several hours and are used inside gloves or mittens.

Neck Wear:

Leave the long woolen scarf your grandmother knit for you at home. You’re much better off with a neck warmer, a non-allergenic fleece tube that slips over the head and keeps your neck toasty warm. This wonderful, inexpensive piece of apparel is actually long enough to be pulled up to cover your chin, mouth and nose.

Winter Weather:

Insulated long underwear or base layer is priceless. The best ones are made of high-tech synthetic materials, but inexpensive cotton-poly blends work fine as well.

When you get your tube at the bottom of the hill you will drag it to the magic carpet which will take you and your tube to the top of the park.

If you will be arriving by car, at the lodge a standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check in. Permit must be displayed until departure and is valid in all lots. For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri starting $40/vehicle | Sat – Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri starting at $30/vehicle Daily | Sat – Sun (plus holidays) starting at $40/vehicle Daily
• Click Here to access the full parking map

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.

This parking policy gives the ability to ensure that we may offer appropriate and safe parking for all of our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

Yes we do have lockers that you can purchase to store your belongings. Stop by our retail shop to purchase your locker rental.

At snow tubing this year, we will have our waffle cabin, tap bar, and basecamp kitchen open for food and beverages.

We have made it easy to report a lost item at Camelback. Simply visit https://forgotmyitem.com/ and enter in Hotel Code 10614, after this fill out the full form and hit submit. Our Public Safety team will receive your inquiry and will then reach out to you shortly about the item in question.

If visiting Camelbeach Outdoor Waterpark for the day you can also stop by the Locker Booth Rental Windows to see if your item has been dropped off. If your item has not please use the link above to report your missing item.

Yes, we offer special rates for groups of 10 or more rooms. Our group phone number is (570)­ 629-1665 ext. 3. Please view our Groups & Meetings section for more information.

Yes, we offer special rates for groups of 20 or more people. Our group phone number is (570)­ 629-1665 ext. 5860. Please view our Groups page for more information.

Yes, for a courtesy block (most popular for weddings), you are able to block a maximum of 10 rooms per night to start. If you fill this block on or before your block release date, which would be 45 days prior to your event, we can request to add more rooms based on the availability of rooms and the rate. All efforts are made to keep rooms close together however it is not guaranteed.

We require a minimum of 10 guests

Birthday Parties are curated for guests who are only coming to spend the day in the waterpark and not spending the night at the hotel. If you are looking to extend your stay, visit the Front Desk for more information on nightly rates.

If you will be arriving by car, at the lodge a standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check in. Permit must be displayed until departure and is valid in all lots. For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

• General Parking starting at $12/vehicle
• Premium Parking Lot D2: Mon- Fri starting $40/vehicle | Sat – Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
• Premium Parking Lot D3: Mon-Fri starting at $30/vehicle Daily | Sat – Sun (plus holidays) starting at $40/vehicle Daily
• Click Here to access the full parking map

Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.

This parking policy gives the ability to ensure that we may offer appropriate and safe parking for all of our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

Groups of 20 guests or more will qualify for group pricing.

Groups of 20 guests or more will qualify for group pricing. Please fill out form on this page.

Yes, our catering department does an amazing job at catering to your specific needs during your wedding.

A typical deposit for a wedding is equal to 25% of your food and beverage minimum which is based upon the size and scope of your event. Payments after that are usually around 9-months prior and 4-months prior which are 25% of your food and beverage minimum each. Final payment based upon your final headcount is due 1-month prior to your event date.

We have made it easy to report a lost item at Camelback. Simply visit https://forgotmyitem.com/ and enter in Hotel Code 10614, after this fill out the full form and hit submit. Our Public Safety team will receive your inquiry and will then reach out to you shortly about the item in question.

If visiting Camelbeach Outdoor Waterpark for the day you can also stop by the Locker Booth Rental Windows to see if your item has been dropped off. If your item has not please use the link above to report your missing item.

Teambuilding at Camelback can be an adventurous self-led day of ziplining, snow tubing or playing in the waterpark or it can be a more structured with assisted interactive activity. Our team building activities are customizable.

Yes we offer 22,000 sq. ft of meeting space in 5 ballrooms, breakout rooms and an intimate boardroom/brides room.

View our Groups & Meetings info.

Camelback Resort is equipped to accommodate mobility accessible needs in the following areas of the resort:

• Main entrance (automatic doors)
• Accessible routes to all public areas including Aquatopia, Arcade, restaurants, meeting areas, suites, registration, 
• Select meeting spaces
• Areas of the fitness center (accessible by elevator)
• Restaurants (certain restaurants offered sloped entryway)
• All floors/resort suites are accessible by elevator
• Shuttle services are available for on property amenities and adventures, certain shuttles are Handicap accessible. 

Handicap Accessible Rooms: Features include lowered closet shelves, safe and vanity area, roll-in shower, grab bars and extra space provided in both the bedroom and bathroom areas.

Hearing Accessible Rooms: Features include visual alarm and notification devices for the doorbell and incoming telephone calls.

The Double Queen Suite is 420 square feet.

The Four Bedroom Grand Loft is 2050 square feet. 

The King Bunk Suite is 500 square feet.

The King Fireplace Suite is 420 square feet.

The King PremierSuite is 420 square feet.

The One Bedroom Family Suite is 705 – 781 square feet.

The One Bedroom Suite is 750 square feet. 

The Queen Bunk Accessible Suite is 500 square feet.

The Three Bedroom Condo Accessible is 1350 square feet.

 The Three Bedroom Condo is 1355 square feet.

The Three Bedroom Corner Loft is 1509 square feet.

The Three Bedroom Grand Loft is 1630 square feet.

The Three Bedroom Loft is 1774 square feet.

The Three Bedroom Premier Loft is 1807 square feet.

The Two Bedroom Condo Accessible is 935 square feet.

The Two Bedroom Condo is 935 square feet.

The Two Bedroom Corner Loft is 1509 square feet.

The Two Bedroom Deluxe Accessible is 974 square feet.

The Two Bedroom Deluxe Plus is 1057 square feet.

The Two Bedroom Deluxe is 974 square feet.

The Two Bedroom Loft is 934 square feet.

The Two Bedroom Premier Loft is 1387 square feet.

The Two Bedroom Suite is 814-870 square feet.

The Double Queen Accessible has 2 queen beds and a queen sleeper sofa.

The Double Queen Suite has 2 queen beds.

The Four Bedroom Grand Loft has 2 king beds, 2 queen beds and 2 queen sofa sleepers. 

The King Bunk Suite has 1 king bed, 1 queen sofa sleeper and kid’s own sleeping area with 2×2 bunks.

The King Fireplace Suite has 1 king bed and 1 queen sofa sleeper.

The King Premier Suite has 1 king bed and 1 queen sofa sleeper.

The One Bedroom Family Suite has 1 king bed, 2 queen beds and 1 queen sofa sleeper.

The One Bedroom Suite has 1 king bed and 1 queen sofa sleeper.

The Queen Bunk Accessible Suite has 1 queen bed, 1 queen sofa sleeper and kid’s own sleeping area with 1×2 bunks.

The Three Bedroom Condo Accessible has 5 queen beds and 2 queen sofa sleepers. 

The Three Bedroom Condo has 1 king bed, 4 queen beds and 2 queen sofa sleepers. 

The Three Bedroom Corner Loft has 2 king beds, 1 queen bed and 1 queen sofa sleeper.

The Three Bedroom Grand Loft has 2 king beds, 2 queen beds and 2 queen sofa sleepers.

The Three Bedroom Loft has 2 king beds, 2 queen beds and 1 queen sofa sleeper.

The King Fireplace Suite has 1 king bed, 2 queen beds, 2 queen sofa sleepers and 1 twin bundle.

The Two Bedroom Condo Accessible has 1 king bed, 2 queen beds and 1 queen sofa sleeper.

The Two Bedroom Condo has 1 king bed, 2 queen beds, and 1 queen sofa sleeper.

The Two Bedroom Corner Loft has 1 king bed, 1 queen bed, and 1 queen sofa sleeper.

The Two Bedroom Deluxe Accessible has 3 queen beds and 1 queen sofa sleeper. 

The Two Bedroom Deluxe Plus has 1 king bed, 2 queen beds and 1 queen sofa sleeper. 

The Two Bedroom Deluxe has 1 king bed, 2 queen beds, and 1 queen sofa sleeper.

It has a private bedroom with one king bed, one queen bed, and a queen sleeper sofa.

 The Two Bedroom Premier Loft has 1 king bed, 2 queen beds, 2 queen sofa sleepers and 1 twin trundle.

The Two Bedroom Suite has 1 king bed, 2 queen beds and 1 queen sofa sleeper.

The Double Queen Accessible sleeps up to 4 guests.

The Double Queen Suite sleeps up to 6 guests.

The Four Bedroom Grand Loft sleeps up to 12 guests.

The King Bunk Suite sleeps up to 8 guests.

The King Fireplace Suite sleeps up to 4 guests.

The King Premier Suite sleeps up to 4 guests.

 The One Bedroom Family Suite sleeps up to 8 guests.

The One Bedroom Suite sleeps up to 4 guests.

The Queen Bunk Accessible Suite sleeps up to 6 guests.

The Three Bedroom Condo Accessible sleeps up to 14 guests.

The Three Bedroom Condo sleeps up to 14 guests.

The Three Bedroom Corner Loft sleeps up to 8 guests.

The Three Bedroom Grand Loft sleeps up to 12 guests.

The Three Bedroom Loft sleeps up to 10 guests.

The Three Bedroom Premier Loft sleeps up to 12 guests.

The Two Bedroom Condo Accessible sleeps up to 8 guests.

The Two Bedroom Condo sleeps up to 8 guests.

The Two Bedroom Corner Loft sleeps up to 8 guests.

The Two Bedroom Deluxe Accessible sleeps up to 8 guests.

The Two Bedroom Deluxe Plus sleeps up to 8 guests.

The Two Bedroom Deluxe sleeps up to 8 guests.

When connected with a King Premier Room it converts into a three bedroom loft which can hold up to 10 guests. 

The Two Bedroom Premier Loft sleeps up to 6 guests.

The Two Bedroom Suite sleeps up to 8 guests.

For all lodge guests, you can enjoy our fitness center during your stay that is open daily from 5am-11:30pm. We offer complimentary laundry rooms – floors 2, 4, 6 (Laundry detergent is not free). We also offer on property shuttle services to our attractions like Mountain Adventures, Camelbeach Outdoor Waterpark, and Snow Tubing.